Our Shipping & Delivery Policy
How We Do It
Shipping on large items such as vanities etc. uses freight shipping and cannot be calculated online.
If you are placing your order online and need freight service, please contact us during checkout. Once we receive your order, we'll contact you within 24hrs with your shipping quote.
If you would like to receive a shipping quote before placing your order, you have 2 options:
1. BY EMAIL: Select the items you would like to order. Email us your order list with your Postal Code / Zip and contact phone number to sales@vanitiesbyus.com. We will contact you within 24hrs with your shipping quote.
2. BY PHONE: Select the items you would like to order. Call +1 (905) 604-3654 or +1 (905) 604-2224
We will contact you within 24hrs. with your shipping quote.
Domestic Shipments (Via Common LTL) Carrier or Truckload for Large Orders (e.g. Vanities, etc.):
We work with a large number of trucking and transportation companies around the country. This enables us to book any size container and deliver it to any destination within Canada. This means you get your merchandise in the least expensive, the fastest & safest way possible. Freight charges are required to be prepaid by the customers in advance; LTL freights are usually prepaid by us, and the charges will be shown in the invoice. Merchandises are delivered during business days (Monday through Friday).
International Shipments for Large Orders (e.g. Vanities, etc.):
We work with shipping lines & freight forwarders to deliver your merchandise to any destination around the world. We will provide you with the best shipping method and the best service as far as packing the merchandise properly using up the maximum space avoiding any breakage & damage.
Customer Trucking Company Pick Up
The orders will be checked and wrapped properly on high pallets. We will provide you with the best service to avoid extra costs and also lower the freight cost. Contact us for palette size and weight if needed for freight quotes.
Availability
We will keep as many products as possible in stock. Due to a heavy demand for a particular product, we might not have it in stock or the manufacturer may not be able to make it fast enough. This will result in a slightly longer total shipping time. We will notify you if any of your products are on "backorder".
Pick Ups
We will keep as many products as possible in stock at our showroom locations. In case your products are not available for pick up, we will have your order ready in a short period of time, based on the order size.
Local Delivery
Your merchandise will be delivered to your home or business only. P.O. boxes are not acceptable. Customers should make sure to provide us with an accurate street address so all merchandise can be delivered. Merchandises are delivered during business days (Monday through Friday).